Privacy policy
Privacy Policy – RadiantRoots
Effective Date: 1/1/25
RadiantRoots (“Site”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase from radiantrt.com (collectively, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
From You Directly:
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Contact info: name, email, phone, address
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Account info: username, password, security questions
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Order details: items purchased, billing/shipping info
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Customer support messages
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Browsing and wishlist activity
Automatically:
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Device and browser info, IP address, network info
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Cookies, pixels, and similar tracking technologies
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Usage data, including page views, clicks, and interactions
From Third Parties:
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Payment processors (e.g., credit card, billing info)
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Vendors supporting our site and services (Shopify, shipping, analytics)
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Marketing partners
2. How We Use Your Information
We use your information to:
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Process orders, payments, returns, and exchanges
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Provide and improve our Services
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Send account or transaction notifications
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Personalize marketing and advertisements
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Detect, prevent, and respond to fraud or security issues
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Communicate with you about products, services, or support
3. Cookies
We use cookies and similar tools to enhance your experience, remember preferences, run analytics, and personalize content. You can manage or disable cookies through your browser settings, though some features may not work properly if cookies are blocked.
4. Sharing Your Information
We may share your information with:
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Vendors and service providers (shipping, payment processing, analytics)
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Business partners and affiliates for marketing purposes
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Social media platforms if you interact with their features
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Legal authorities or in connection with a business transaction
We do not sell your personal information.
5. Your Rights
Depending on your location, you may have rights to:
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Access, correct, or delete your personal information
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Restrict or object to certain processing
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Receive a copy or transfer your information (“data portability”)
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Withdraw consent where applicable
You can exercise your rights by contacting us at radiantroots@radiantrt.com. We do not discriminate against you for exercising your rights.
6. Security and Retention
We take reasonable measures to protect your data, but no system is completely secure. We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect information from children. Parents may contact us to request deletion of a child’s information.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.
9. International Users
Your data may be transferred and processed outside your country, including in the U.S. We use recognized transfer mechanisms to protect your information.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on the Site with an updated “Last Updated” date.
Contact Us
For questions or to exercise your rights:
Email: radiantroots@radiantrt.com
