Terms of service

Terms of Service – RadiantRoots

Effective Date: 1/1/25

Welcome to RadiantRoots. By using our website (radiantrt.com) or purchasing our products/services, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our website or Services.

1. Acceptance of Terms

Using our website or purchasing from us means you accept and agree to these Terms.
These Terms apply to all users: browsers, customers, vendors, contributors, or merchants.
New tools, products, or features we add in the future are also covered by these Terms.

2. Eligibility

You must be at least 18 years old (or the age of majority in your country) to use our Services.
By using the Services, you confirm that all information you provide is accurate and complete.

3. Your Account & Orders

You agree to provide accurate account, billing, and contact information.
We may cancel or limit orders if we suspect fraud or misuse.
We reserve the right to refuse Service to anyone for any reason.

4. Products & Services

Some products are available exclusively online and may have limited quantities.
Product images and colors are as accurate as possible, but we cannot guarantee exact matches due to monitor differences.
Prices and product availability may change without notice.
Returns and exchanges are handled according to our Refund Policy.

5. Prohibited Uses

You may not use our site or Services to:

Break the law or violate regulations.
Infringe on intellectual property or the rights of others.
Harass, abuse, or discriminate against others.
Upload viruses or malicious code.
Spam, scrape, or collect personal data of others.

Violation may result in termination of your account or access to our Services.

6. User Content & Feedback

By submitting comments, reviews, or ideas, you grant us permission to use them freely.
Do not post content that violates rights, is abusive, obscene, or harmful.
We are not responsible for content you post or share.

7. Third-Party Links & Tools

Our site may contain links to third-party websites or tools.
We are not responsible for the accuracy, policies, or practices of third parties.
Use any third-party tools at your own risk.

8. Privacy & Personal Information

Our Privacy Policy governs how we collect, use, and share your personal information.
By using the Services, you consent to the collection and use of your information as described.

9. Errors & Inaccuracies

Occasionally, product information, pricing, or promotions may contain errors.
We reserve the right to correct mistakes and cancel orders if necessary.

10. Disclaimer of Warranties & Limitation of Liability

Our Services and products are provided “as-is” and “as-available.”
We do not guarantee uninterrupted, error-free, or completely secure service.
RadiantRoots is not liable for indirect, incidental, or consequential damages related to use of our site or products.

11. Indemnification

You agree to indemnify and hold harmless RadiantRoots, its affiliates, employees, and partners from any claims or damages arising from:

Your violation of these Terms.
Your violation of the rights of others or the law.

12. Termination

We may terminate your access to the Services at any time for violation of these Terms.
Obligations incurred before termination remain in effect.

13. Changes to Terms

We may update these Terms at any time by posting updates on our website.
Continued use of our Services constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the United Kingdom.

15. Contact Us

RadiantRoots
Doncaster Road, Knottingley, WF11 8NT
Email: radiantroots@radiantrt.com